So many times, people become upset because they are continually telling someone what should be done without results. They nag and nag about the issue, but nothing changes. Then they try to recruit others to join the game of trying...
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February 18, 2013 Dr. Linda HancockRead now
Relationship problems often are rooted in poor communications. Some people hide in silence because they don't want to upset others by speaking the truth. Others speak the truth but do so in a harsh or non-productive manner. There are individuals...
March 13, 2009 Dr. Linda HancockRead now
It sometimes seems that we are living in a world that has forgotten about how to provide customer service. Many times, I have heard individuals state that they have changed hairdressers, vehicle dealers or even grocery stores because they have...
March 2, 2007 Dr. Linda HancockRead now
Collaboration, mediation, arbitration, litigation - they all sound so complex! Perhaps defining each would help to solve the mystery. The American Heritage dictionary states that collaboration is to work together, especially in a joint intellectual effort and to cooperate reasonably, as with an...